Privacy Policy

Overview

This Privacy Policy describes how Epic Media (operated by StepUp Strategies, Inc.) collects, uses, and protects information about you when you use our website at epic.media, purchase our products or services, or otherwise interact with us — including attendance at live or virtual events.

We are committed to keeping your personal information accurate, confidential, secure, and private. This policy is designed to ensure we meet — and where possible, exceed — existing privacy standards.

By visiting and using this site, you agree that your use of epic.media, and any dispute over privacy, is governed by this Privacy Policy. We may update this policy from time to time. Continued use of the site after any changes are posted constitutes your acceptance of the updated terms.

Information We Collect

Epic Media collects the following types of information:

• Information you voluntarily provide — including your name, address, email address, and billing or payment information — when you purchase products or services, complete forms, or contact us directly.
• Information automatically collected when you visit our website, which may include cookies, third-party tracking technologies, and server logs such as your IP address, browser type, and operating system.
• Anonymous demographic data — such as age, gender, or household income — that may be collected at a later time to help us better understand and serve our audience.

We only collect information that you knowingly and willingly provide. It is our intent to use personal information solely for the purpose for which it was requested and any additional uses specifically stated on this site.

How We Use Your Information

We use the information we collect to operate our website, deliver the services you request, and keep you informed of products and opportunities relevant to you. This includes:

• Processing orders and delivering purchased products or services.
• Sending relevant updates, newsletters, or marketing communications — with your consent.
• Conducting surveys or research related to our current or potential future services.
• Complying with applicable laws or responding to lawful requests from authorities.
• Maintaining the security and integrity of our website and services.

We do not sell, rent, or lease our customer lists or personal data to third parties. On occasion, we may share limited personally identifiable information with trusted partners in connection with an offer we believe may interest you — but only where you have consented or shown interest.

We may disclose your information without prior notice only when required to do so by law, or to protect the rights, property, or safety of Epic Media, our users, or the general public.

Children Under 13

Epic Media does not knowingly collect personally identifiable information from children under the age of 13 without verifiable parental consent. This website is not directed to children under 13.

If we discover that we have inadvertently collected information from a child under 13, we will promptly delete it from our records. Anyone under 13 must seek parent or guardian permission before using this website.

We do not knowingly allow children under 13 to publicly post or distribute personally identifiable contact information through our site, and we do not condition participation in any online activities on the provision of such information by minors.

Unsubscribe & Opt-Out

All users have the right to discontinue receiving communications from us at any time. You may unsubscribe in any of the following ways:

• Click the "Unsubscribe" or "Manage Subscriptions" link found at the bottom of any email we send.
• Email us directly at [email protected] with the subject line "Unsubscribe."

To opt out of third-party communications, you must contact those third parties directly through their own platforms or privacy settings.

Third-Party Links

Our website may contain links to affiliate or third-party websites. Epic Media does not accept responsibility for the privacy policies, practices, or procedures of those external sites. We encourage all users to read the privacy policies of any website that collects personally identifiable information.

This Privacy Policy applies solely to information collected through epic.media.

Security

Epic Media takes every reasonable precaution to maintain adequate physical, procedural, and technical security for our offices and data storage facilities — with the goal of preventing any loss, misuse, unauthorized access, disclosure, or modification of your personal information.

While we implement industry-standard safeguards, no method of transmitting data over the internet is 100% secure. You use our services at your own risk, and we encourage you to use strong passwords and exercise caution when sharing personal information online.

Changes to This Policy

Epic Media reserves the right to update or change this Privacy Policy at any time. When we do, we will post the updated version on this page and revise the effective date. For significant changes, we may also provide more prominent notice — such as an email notification or a banner on the site homepage.

We encourage you to review this policy periodically. Your continued use of epic.media after changes are posted constitutes your acceptance of the revised policy. Prior versions are available upon request.

GDPR — Your Data Rights

Epic Media is committed to complying with the General Data Protection Regulation (GDPR). If you are located in the European Economic Area, you have specific rights regarding your personal data, including:

• The right to access your personal data and request a copy.
• The right to correct inaccurate or incomplete data we hold about you.
• The right to erasure — you may request that we delete your personal data, particularly where it is no longer necessary for the original purpose.
• The right to withdraw your consent to receive communications from us at any time.
• The right to lodge a complaint with a supervisory authority if you believe your data rights have been violated.

We maintain technical and organizational measures to keep your data safe, and we will process your data only for legitimate, clearly stated purposes. In the event of a data breach that affects your rights, we will notify you promptly and provide guidance on protective steps.

To exercise any of your GDPR rights, please contact us at the address below.

Contact Us

For any questions or concerns about this Privacy Policy, please reach out: